Visas: for students from non-EU Member States

EU citizens (from the European Union) do not need a visa to attend courses. Non-EU citizens (from non-European Union countries) should contact the relevant Spanish Embassy or Consulate for information on the requirements for studying in Spain (See Whashington Consulate).

If the student needs a letter of confirmation from the school to apply for a visa, the program and accommodation fees must be paid in full before the requested documentation will be sent. Payment in this case will only be accepted by bank transfer.

When TANDEM MADRID receives payment in full of the program, the letter of confirmation will be sent to the address provided by the student. If the student prefers to have the documentation sent by courier (e.g.: UPS), he/she must pay the delivery costs in advance. This applies both to individual students and group programs.

The student is responsible for his/her visa application process at all times.

TANDEM MADRID accepts no responsibility whatsoever in the event of the refusal of a visa.

If the student is unable to attend a course because his/her visa was refused, he/she must submit the official document of refusal (with the date, signature and stamp) issued by the relevant Spanish Embassy or Consulate, clearly indicating the student’s name, passport number and visa application.

For a refund of the advance payment, TANDEM MADRID must be notified of the cancellation in writing (attaching the document of refusal) at least 15 days prior to the course start date. TANDEM MADRID will refund the advance payment, less the €150 registration fee and other applicable administration expenses (bank commissions, faxes, phone calls, etc.). No refund will be given for cancellations made within 15 days of the course start date.

Discounts and promotions do not apply to courses that require the aforementioned letter of confirmation.



The HM Hospitales Group, through their International Department managed by Tourist Health Management, provides medical assistance to international patients. The offered services include:

  • 24/7 on-site interpreter for all medical visits;
  • Possibility of arranging direct billing with international insurance companies;
  • 24/7 emergency room services;
  • 24/7 ambulance services;
  • Doctor home visits;
  • Office visits with all kinds of specialists, Monday to Friday 9 am – 9 pm.

All appointments are scheduled by our team of interpreters according to the patient’s availability and within 24 hours. All patients assisted at the International Department are given priority.

Contact our multilingual team:

To Schedule an appointment, we would require the following information:

  • Your name;
  • Your ID number (NIE, passport, etc.);
  • Your international insurance details.

Do not hesitate to contact us should you have amy questions. You can visit us at the following address:


Plaza Conde Valle Suchil 16, 28015 Madrid – See map


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