At TANDEM ESCUELA INTERNACIONAL, S.L., hereinafter TANDEM, we are committed to the protection of privacy and the correct use of personal data.
Therefore, the purpose of this Privacy Policy is to inform users about the treatment of personal data TANDEM acquires in this website and in any of its subdomains.
- Who is responsible for the processing of your personal data?
- Address: Calle Marqués de Cubas, 8, CP 28014, Madrid
- E-mail: spanishcourses@tandem-madrid.com
- Phone: (+34) 915322715
- Data Controller Representative: spanishcourses@tandem-madrid.com
- Data Processor: clientes@iberactiv.com
- What do we process your personal contact information for?
- What is the legal basis or condition that enables us to process your personal data?
- How long do we keep your personal data?
- Who may be assignees or recipients of your personal data?
- What are your data protection rights and how can you exercise them?
- Right to request access to personal data relating to the data subject.
- Right to request its rectification or suppression.
- The right to request the limitation of their treatment.
- Right to object to the processing.
- Right to data portability.
TANDEM holds the status of Data Controller.
You can contact us at:
We may process your personal data for different purposes:
Web forms and e-mail:
Personal data collected through the contact form, or because you send us an email, will be processed on behalf of TANDEM, as the data controller, to manage and respond to your request or request for information, questions, complaints, etc. or for the specific purpose indicated on the web form.
Electronic bulletin or newsletter:
In addition, if you expressly authorize us to do so by ticking the appropriate box or by your express request, we will keep you informed about TANDEM activities through our newsletter.
Process your orders in the online store
We may process your personal data to manage your purchases of products or services offered in our online store and process your reservation order to provide you with requested services.
Social networks
If you use social networks in which we have our own official profile, depending on the interactions you make with our profile, we may process your data based on those interactions.
The legal basis that legitimizes us to process your data can be diverse:
In some cases it may be the consent of the persons concerned (subscription to an electronic newsletter, completion of a web form, or use of social networks). When the processing is based on your consent, it will be understood as given unequivocally, considering such contribution a clear affirmative act on your part, which manifests such consent.
In others, the execution of a contract (Processing your orders in the online store). The provision of the requested data is mandatory because it is essential to provide our services; if you do not provide them, we will not be able to provide our services.
Your data will be kept for the time strictly necessary to fulfill the purpose for which they were collected.
Data whose processing is based on your express consent will be retained if you do not withdraw your consent, which you may revoke at any time.
The data contained in our files, computer and/or paper, corresponds to reality; we will try to keep them updated. Therefore, for this purpose, the User must make the changes, directly, when so enabled or by communicating, by reliable means, to the area or department corresponding to TANDEM.
Personal data will not be transferred or communicated to third parties, except in the cases necessary for the development, control and fulfillment of the purpose/s expressed, in the cases provided for by law, as well as in specific cases, of which the User is expressly informed.
The interested party may exercise the following data protection rights.
The interested party may exercise such rights by means of a written request, accompanied by a photocopy of his/her National Identity Card or equivalent identification document, if required for correct identification, addressed to C/ Marqués de Cubas, 8, 28014, Madrid or by sending an e-mail to spanishcourses@tandem-madrid.com.
In case of acting through a representative, legal or voluntary, he/she must also provide a document proving the representation and his/her identification document.
If you consider that your right to personal data protection has been violated, you may contact our Data Protection Officer spanishcourses@tandem-madrid.com or file a complaint with the Spanish Data Protection Agency (www.aepd.es).
ADDITIONAL INFORMATION DATA PROTECTION
- WEB FORMS AND E-MAIL
- ELECTRONIC BULLETIN OR NEWSLETTER
- SOCIAL NETWORKS
- Process an order in the online store
Personal data collected through the contact form, or because you send us an email, will be processed on behalf of TANDEM, as the data controller, to manage and respond to your request or request for information, questions, complaints, etc. or for the specific purpose indicated on the web form.
The legal basis legitimating the processing is your consent, according to article 6.1 a) RGPD, through the voluntary sending of your request.
Your data will not be disclosed to third parties, except to the data processor legally assigned by the company, currently Iberoamerican Internet Business SLU (Iberactiv), for purposes of operation and maintenance of the website.
Your data will be kept for the purpose of fulfilling the request and as long as you do not withdraw your consent.
The purpose of the processing is to keep you informed about TANDEM’s activities.
We will treat your data according to your consent, accepting the subscription to the newsletter, which you can revoke at any time. You will find a link to this effect at the bottom of each newsletter. You can also unsubscribe at any time or communicate your request to us via the contact options specified at the end of this document.
For the registration to be effective, we need a valid e-mail address. To verify the request comes from the actual owner of the e-mail address, we use the reply method. For this, we register the newsletter order and send a confirmation email.
Your data will be kept until you unsubscribe from the newsletter.
Your data will not be disclosed to third parties, except to the data processor mentioned above.
TANDEM may be present, currently or in the future, in social networks on the Internet, where it deems appropriate to establish a presence. The use of social networks involves an international transfer of data for the provision of the service in accordance with appropriate safeguards. For more information you can consult the respective privacy policies of the various owners of the social networking platforms on which we have a presence. At any time, you can stop following or being a friend of TANDEM.
These spaces shall be considered official, not assuming responsibility for the use or content provided in any other accounts or open spaces in social networks by third parties. TANDEM shall also not assume responsibility for the use or content provided through accounts or open spaces by its public officials, created in a particular way in the private sphere or through a political party or other group to which they belong.
TANDEM, as administrator of its own instances in such networks, may decide not to publish and/or delete any content published in such networks.
In any case, the User is solely responsible for the content, if any, published in these social networks of TANDEM, being fully applicable to social networks the general terms and conditions of use of the Portal and the electronic site above; and without prejudice to the application of the conditions and terms or policies established by the social network itself.
In addition, we inform our website integrates, where appropriate, plugins or add-ons for social networks, with respect to which the following should be taken into account:
If you are registered as a user of a social network (Twitter, X, YouTube, Instagram, Facebook) and when visiting this website you are logged in to any of these social networks, when you “click” on their plugins, the social network will receive the information that indicates you have visited the Site. In addition, it will provide information about your user profile on that social network (name, email, photo, etc.).
If you are not logged in to the social network, or are not logged in while visiting the website, the social network may at least receive and store your IP address.
If you do not want a social network to collect your personal data or share it with us or any third party, please refer to the privacy policy of the relevant social network and log out of the social network before visiting this website. You may also delete existing cookies which have been set by the social network on your computer using your browser functions.
The user must respect the rights of third parties, especially the rights of privacy and data protection, as well as intellectual and industrial property regulations, in all information published on the TANDEM website. The publication of information that in any way violates morality, public order, fundamental rights, public freedoms, with special attention to the honor, privacy or image of third parties and, in general, human rights, is prohibited. The user shall be solely responsible for the information he/she publishes.
We recommend you review the privacy settings of the social network and attach a link to the different privacy policies:
The purpose is to manage purchases of products or services you make in our online store.
The legal basis legitimizing the processing is the execution of the contractual relationship of purchase and sale in accordance with Article 6.1. b) RGPD.
Your data will not be disclosed to third parties, except to the data processor mentioned above.
The data will be kept for the time necessary to fulfill the purpose for which they were collected, and to determine the possible responsibilities which may arise from that purpose, and the processing of the data and may be required by the competent public authorities (Tax Agency, Courts or Tribunals).
