Addresses and phone numbers of tourist interest

Direcciones y teléfonos de interés turístico

Basic tourist services telephones

Service Service in Spanish Phone
Madrid City Hall Ayuntamiento de Madrid 010 / +34 915 881 000
Community of Madrid Comunidad de Madrid 012
Madrid Metro Metro de Madrid +34 902 444 403
Renfe (trains) Renfe (trenes) +34 902 240 202
E.M.T. Buses Autobuses E.M.T. +34 902 507 850
Main Bus Station (South Station) Estación Sur de Autobuses +34 914 684 200
Barajas Airport Aeropuerto de Barajas +34 913 058 343
Barajas Police Station Comisaría de Policía de Barajas +34 91 301 09 00
Madrid Information and Tourism Office (Plaza Mayor) Oficina Información y Turismo de Madrid (Plaza Mayor) +34 91 588 16 36
National Direction of Traffic Dirección Nacional de Tráfico +34 900 123 505

Tourist information of the Community of Madrid: https://www.esmadrid.com

Foreign Embassies and Consulates in Madrid

https://www.spain.info/es/consulta/embajadas-espana/

Museums and attractions in Madrid

Museo del Prado

Ruiz de Alarcón, 23

28014 Madrid, España.

Phone: +34 91 330 2800

Normal timetable:

  • Monday to Saturday, 10 AM to 8 PM
  • Sundays and holidays, 10 AM to 5 PM

Free entrance:

  • Monday to Saturday, 6 PM to 8 PM
  • Sundays and holidays, from 3 to 5 PM

Closed on: 1 January, 1 May and 25 December.

Also, on January 6 and December 24 and 31, the museum has limited visiting hours, from 10 am to 2 pm.

https://www.museodelprado.es/

Reina Sofia Museum

Calle Santa Isabel, 52

28012 Madrid, España.

Phone: +34 91 774 1000

Normal timetable:

  • Monday 10:00 – 21:00 h
  • Tuesday: Closed
  • Wednesday-Saturday 10:00 – 21:00
  • Sunday 10:00 – 14:30 h

Free entrance:

  • Monday 19:00 – 21:00 h
  • Wednesday-Saturday 19:00 – 21:00
  • Sunday 13:30 – 14:15 h
  • Holidays 12 October and 6 December

Closing days: January 1 and 6, May 1, May 15, November 9, December 24, 25 and 31

https://www.museoreinasofia.es/

Thyssen-Bornemisza Museum

Paseo del Prado, 8

28014 Madrid, España.

Phone: +34 91 791 1370

Normal timetable:

  • Monday: from 12:00 to 16:00
  • Tuesday to Sunday: from 10:00 to 19:00
  • On December 24 and 31, the opening hours are from 10:00 to 15:00

    On January 1, May 1, and December 25, the museum will be closed

    https://www.museothyssen.org/en

    Sorolla Museum

    General Martínez Campos, 37

    28010 Madrid, España.

    Phone: +34 91 310 1584

    Normal timetable:

    • Tuesday to Saturday from 9:30 am to 8:00 pm
    • Sundays and holidays from 10:00 am to 3:00 pm

    Free entrance:

    • Saturdays (from 14:00) and Sundays
    • Days like: April 18, May 18, October 12, and December 6

    Closed every Monday of the year and the following days: January 1 and January 6; May 1; November 9 and December 24, 25, and 31.

    http://www.culturaydeporte.gob.es/msorolla/inicio.html

    Museum of Romanticism

    C/ San Mateo, 13.

    28004 – Madrid, España

    Phone: +34 914 481 045

    Normal timetable:

    • Winter timetable (from November to April) Tuesday to Saturday: 9:30 to 18:30 Sundays and holidays: 10:00 to 15:00
    • Summer timetable (from May to October) Tuesday to Saturday: 9:30 to 20:30 Sundays and holidays: 10:00 to 15:00
    • Free entrance:

      Saturdays from 14:00

      Sundays and days: April 18; May 18; October 12; December 6

    Closed: Every Monday, January 1 and 6, May 1 and 15, December 24, 25, and 31.

    http://www.culturaydeporte.gob.es/mromanticismo/inicio.html

    Royal Palace of Madrid

    Calle de Bailén

    28071 Madrid, España.

    Phone: +34 91 454 8700

    Normal timetable:

    • Winter (October to March). Monday to Saturday: 10:00 – 18:00. Sundays: 10:00 – 16:00
    • Summer (April to September). Monday to Saturday: 10:00 – 19:00. Sundays: 10:00 – 16:00

    Free entrance:

    • To children under 5 years of age
    • May 18 and October 12
    • Members of large families
    • From Monday to Thursday from 5:00 p.m. to 7:00 p.m.

    Closed on: January 1, January 6, May 1, October 12, December 24, 25, and 31.

    https://www.patrimonionacional.es/

    Museo Lázaro Galdiano

    Calle de Serrano, 122

    28006 Madrid, España.

    Phone: +34 91 561 6084

    http://www.flg.es/

    Normal timetable:

    • From Tuesday to Saturday from 10:00 to 16:30
    • Sunday from 10:00 to 15:00

    Free entrance:

    • For all visitors to the Museum Collection from Monday to Saturday from 3:30 pm to 4:30 pm and Sundays from 2 pm to 3 p.m., children under 12

    Closed every Monday; October 12; November 2 and 9; December 7, 24, 25 and 31, 2020

    Museo de América

    Avenida Reyes Católicos, 6

    28040 Madrid, España.

    Phone: +34 91 549 2641

    http://www.culturaydeporte.gob.es/museodeamerica/el-museo.html

    Normal timetable:

    • Tue-Sat: 9:30-15:00 h (Thursday: 9:30-19:00 h)
    • Sundays and holidays: 10:00-15:00 h

    Free entrance:

    • Sundays
    • Thursdays from 14:00 h
    • April 18, May 18, October 12, and December 6

    Closed every Monday of the year and local holiday, January 1 and 6, May 1, December 24, 25, and 31 and a local holiday.

    Museo del Traje

    Avenida de Juan de Herrera, 2

    28040 Madrid, España.

    Phone: +34 91 550 4700

    http://www.culturaydeporte.gob.es/mtraje/inicio.html

    Normal timetable:

    • Tuesday – Saturday | 9:30 – 19:00 h.
    • Sundays and holidays | 10:00 – 15:00 h
    • Thursdays in July and August, special opening: 9:30 am – 10:30 pm

    Free entrance:

    • Saturdays from 14:30 h.
    • On Sundays.

    Closed on Mondays, January 1 and 6, May 1 and 15, December 24, 25 and 31

    Naval Museum

    Paseo del Prado, 5

    28014 Madrid, España.

    Phone: +34 91 523 8516

    https://armada.defensa.gob.es/museonaval/

    Normal timetable:

    • From Tuesday to Sunday from 10:00 to 19:00
    • August from 10:00 to 15:00

    Closed on Mondays, January 1 and 6, May 1 and December 24, 25, 31

    Real Madrid Museum

    Estadio Santiago Bernabéu

    Avenida Concha Espina, 1

    28036 Madrid, España.

    Phone: +34 91 398 4370

    https://www.realmadrid.com/

    Normal timetable:

    • Dec 24 and 31 from 10:00-14:00.
    • Days without a game from Monday to Saturday, from 9:30, am to 7:00 pm.
    • Sundays and holidays, from 10:00 am to 6:30 pm.

    Museum of History of Madrid

    Calle de Fuencarral, 78.

    28004 Madrid, España

    Phone: 917 011 863

    Timetable (free):

    • Winter: Tuesday to Sunday from 10 am to 8 pm.
    • Summer: Tuesday to Sunday from 10 am to 7 pm.

    Closed: Mondays and on January 1 and 6, May 1, December 24, 25 and 31

    http://www.madrid.es/museodehistoria

    National Museum of Natural Sciences

    Calle de José Gutiérrez Abascal, 2

    28006 Madrid, España

    Phone: 914111328

    Normal timetable:

    • Tuesday to Friday from 10 am to 5 pm.
    • Saturdays, Sundays, and holidays from 10 am to 8 pm.
    • During August the museum will be open from 10 am to 3 pm.

    Free entrance:

    • Large families
    • Under 4 years old
    • Over 65 years old

    Closed on January 1 and 6, May 1 and December 25.

    On December 24th and 31st, the museum will be open from 10 am to 3 pm.

    https://www.mncn.csic.es/es

    Retiro Park:

    Plaza de la Independencia, 7

    28001 Madrid, España

    Phone: 914008740

    Free entrance:

    • Tuesday 18:00-21:00
    • Wednesday 18:00-21:00
    • Thursday 18:00-21:00
    • Friday 18:00-21:00
    • Saturday 10:00-14:00
    • Sunday 10:00-14:00
    • Monday 18:00-21:00

    Normal timetable: To perform any activity you want within the Retiro Park

    https://bit.ly/3bGwJUl

    Cibeles Palace

    Plaza Cibeles, 1

    28014 Madrid, España

    Phone: 91 480 00 08

    Normal timetable:

    • Tuesday – Sunday: 10:30-13:30/16:00-19:00
    • Saturday: 10:30-13:30/16:00-21:00
    • Monday: closed

    Closed: January 1 and 6, May 1 and December 24, 25 and 31

    National Library

    Paseo de Recoletos, 20-22

    28001 Madrid, España

    Phone: 91 580 78 48

    Free entrance:

    • Monday to Friday: 9:00-21:00
    • Saturdays: 9:00-14:00
    • Closed on Sundays

    Days closed: 1 and 6 January, 1 May, 15 August, and 25 December.

    http://www.bne.es/es/Inicio/index.html

    Royal Botanical Garden

    Plaza de Murillo, 2

    28014 Madrid, España

    Phone: 914 20 30 17

    Normal timetable:

    • Monday to Sunday from November to February from 10:00 to 18:00.
    • Monday to Sunday from May to August from 10:00 to 21:00.
    • From Monday to Sunday in April and September from 10:00 to 20:00

    Closed December 25 and January 1

    http://www.rjb.csic.es/jardinbotanico/jardin/

    Mirador del Círculo de Bellas Artes

    Círculo de Bellas Artes

    Calle de Alcalá, 42

    28014 Madrid, España

    Phone: 91 389 25 00

    https://www.azoteadelcirculo.com/

    Normal timetable:

    • From Tuesday to Sunday from 11:00 to 14:00/17:00 to 21:00

    Free hours:

    • Monday to Thursday from 8:00 to 01:00 (cafeteria).
    • From Friday to Sunday from 8:00 to 03:00 (cafeteria)

    Matadero Madrid

    Plaza de Legazpi, 8

    28045 Madrid, España

    Phone: 913 18 46 70

    https://www.mataderomadrid.org/

    Normal timetable:

    • From Tuesday to Friday from 17:30 to 20:30 (the cinema).

    Free hours:

    • Monday to Sunday from 12:30 to 00:30 (the site itself).
    • Monday to Sunday from 9:30 to 21:20 (the information point).
    • Monday to Sunday from 10:00 to 00:30 (Cafeteria), summers until 01:00.
    • Monday to Sunday from 11:00 to 00:30 (the canteen), summers until 01:00.
    • From Tuesday to Thursday from 17:00 to 21:00 (the exhibitions).
    • From Friday to Sunday and holidays from 12:00 to 21:00 (the exhibitions)

    Closed on December 24th, 25th and 31st and January 1st and 6th

    Moncloa Lighthouse

    Avenida Arco de la Victoria 2

    28040, Madrid, España

    Phone: 91 550 12 51

    http://bit.ly/2rPT3bZ

    Timetable:

    • From 9:30 to 20:00.

    Closed on Mondays, except if it is a holiday.

    Templo de Debod

    Calle de Ferraz, 1

    28008, Madrid, España

    Phone: 913 66 74 15

    http://www.madrid.es/templodebod

    Timetable:

    • From Tuesday to Sunday and holidays from 10:00 to 19:00 (summertime).
    • From Tuesday to Sunday and holidays from 10:00 to 20:00 (general timetable)

    Closed on January 1 and 6, May 1, December 24, 25, and 31.

    Casa de Campo

    Paseo de Puerta del Angel, 1

    28011, Madrid, España

    https://goo.gl/KSto60

    Free hours:

    • Open all year round for pedestrians.
    • The accesses to the Zoo, Amusement Park, Paseo de Extremadura, and Lake area are closed from 01:00 – 06:00 h.

    Closed to private traffic.

    Madrid Amusement Park

    Casa de Campo

    Parque Casa de Campo, s/n

    28011, Madrid, España

    Phone: 912 00 07 95

    http://www.parquedeatracciones.es/

    Timetables (depending on the day the timetables vary):

    • Monday to Sunday from 12:00 to 19:00.
    • Monday to Sunday from 12:00 to 20:00.
    • Monday to Sunday from 12:00 to 21:00.
    • Monday to Sunday from 12:00 to 22:00.
    • Monday to Sunday from 12:00 to 23:00.
    • Monday to Sunday from 12:00 to 00:00.
    • Monday to Sunday from 17:00 to 23:00.

    The opening and closing days appear on your website.

    Faunia

    Avenida de las Comunidades, 28

    28032, Madrid, España

    Phone: 91 154 74 82

    http://www.faunia.es/

    Timetable:

    • From Tuesday to Sunday from 11:00 to 18:00

    Closed on Mondays and some weeks during the winter.

    Madrid Zoo

    Casa de Campo

    Parque Casa de Campo, s/n

    28011, Madrid, España

    Phone: 91 154 74 79

    http://www.zoomadrid.com/

    Timetable:

    • Monday to Sunday from 11:00 to 18:00.

    Closes a few weeks during the winter.

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